Frequently Asked Questions
How long will I have to wait for an appointment?
We can typically schedule you an individual, couple, or family therapy appointment within 48 to 72 hours of your request for an appointment. We strive to meet every appointment request we receive quickly. In rare situations, where your schedule demands atypical appointment times, it may require additional time to accommodate your request. However, we have many clinicians with varied schedules that can accommodate your needs.
I'VE NEVER BEEN TO therapy. WHAT'S IT LIKE? HOW LONG DOES IT TAKE?
Counseling does not typically require a pre-determined number of appointments. Your goal for what you want to accomplish and how you want to accomplish that goes is discussed with your therapist and the two of you work together to reach those goals. Counseling is a collaborative conversation between you and your therapist. What you want to talk about is up to you, and the more you have an idea of what you want to get from this process, the easier it will be to reach your goals.
How much does therapy cost?
All associate therapists operate on a sliding scale. To determine the sliding scale cost for associate therapists, we consider your income and number of dependents.
Do I have to come every week?
How often you come is a decision you and your therapist make together in order to accommodate what is in your best interest, what you can afford, and what works with your schedule. One session at AFI is 50 minutes.
How many locations do you have?
We have one in-person location located at 7035 Bee Caves Road and provide virtual sessions throughout Texas.
What do I do in the case of an emergency and your office is closed?
In the event that you would need immediate medical or mental health care, we encourage you to either call 911 or go to your nearest emergency room. If you need to talk with your AFI therapist, you can leave a confidential message on the AFI voicemail. Messages are picked up every evening and several times each weekend day.
Should my spouse or partner come to therapy with me?
Thate largely depends on what is bringing you to therapy and is something we would be happy to discuss further with you during our initial call with our admin team. If you are still unsure, we encourage you to ask for a consultation call with one of our clincians to help you make an informed decision about moving forward.
How does therapy work?
We believe that therapy is a collaborative process between the client and therapist that allows the client to feel empowered to explore patterns, address concerns and/or make changes in their lives. Change can be hard, but with the help of a competent and compassionate therapist, you may find the change you are looking for.
Do you take insurance?
AFI associate therapists do not accept insurance at this time. However, we are committed to providing affordable, low cost services. Your therapist will provide you with a receipt after each session, which you can submit to your insurance. If your insurance company accepts out of network services, we can provide you with a billable summary of our sessions for you to submit.
Who will know that I have come to therapy?
Therapists are bound by law to maintain confidentiality unless a person is at an immediate risk of harm either to himself or herself or to another person, in cases of child abuse, or if compelled by a court. At AFI we respect you and your right to complete confidentiality within the law.
