COVID-19 (Coronavirus) Update (02/09/2023):

AFI masking policies:

  • Travis County’s Covid Indictor/Community Level Chart will be checked regularly, and AFI’s Covid-19 guidelines will be updated as follows: 
    LOW - no masks required if you are not currently in the recovery window where masks are recommended by the CDC.
    MEDIUM - masks will be required 
    HIGH - only essential in-person sessions will occur and the rest will be moved to telehealth until we return to MEDIUM 
    This chart is available at: https://austin.maps.arcgis.com/apps/dashboards/0ad7fa50ba504e73be9945ec2a7841cb

Austin Family Institute is taking multiple precautions to ensure the health and well-being of our clients and clinicians. As of 04/04/2022, we have resumed offering in-person/in-office sessions while continuing to offer telemental health sessions for both new and existing clients. Please see below for more information:

  • We serve an immunocompromised population and have immunocompromised staff members. If you are not feeling well or if you have been exposed to someone with Covid-19, please call us to change your appointment to telehealth. All late rescheduling fees are waived for this situation.

  • If you have tested positive for Covid-19, please refrain from entering the Austin Family Institute suite for 5 days after testing positive or until your symtpoms have resolved, whichever is longer. In addition, we ask that you mask for an additional 5 days per CDC guidelines.

  • If you have been in close contact with someone who was diagnosed with Covid-19, but you are symptom free, please refrain from entering our office until you have tested negative for Covid-19, no less than 5 days after your last contact with said person. 

To cancel or reschedule sessions, please call the AFI office at (512) 329-6611 or contact your therapist directly. Our administrative staff is accepting calls Monday-Thursday 9 AM to 4 PM and we will have on-call staff taking messages after hours.

We will continue to monitor the situation and keep you informed of any updates to our service offerings. It is Austin Family Institute's priority to ensure the health and safety of our clients and staff.